The call came in about 10am on Saturday. Gary could not boot his laptop and needed a repair. After a telephone diagnosis, I told him the suspect was a failed hard drive, and I would replace his with one I had, and re-install Windows 7 . However retrieving his data from the old hard drive […]
I received a call from a craigslist ad for a retrieval of a Windows log on password that a child had re-configured. After trying some previous tools that I used on Windows 7 and 8, Windows 10 was a completely different animal as the passwords are stored online behind Microsoft’s firewalls. There is a very […]